Privacy Policy

YuhuCall ("we", "us", "our") provides a browser-based international calling service. We are committed to protecting your personal data and being transparent about how we collect, use, and safeguard it.

1. Information We Collect

1.1. Account Information

When you sign up for YuhuCall, we collect:

• Email address
• Password (encrypted)
• Authentication data (e.g. OAuth provider data, if used)
• User ID and account metadata

1.2. Billing & Wallet Information

If you purchase credits or a paid plan, we collect:

• Payment status and transaction references
• Purchased credit amounts
• Wallet balance and billing history

Payments are processed by third-party payment providers (e.g. Lemon Squeezy or Stripe). YuhuCall does not store full credit card details.

1.3. Call & Usage Data

To operate the calling service, we collect and store:

• Destination phone number
• Call timestamps (start, answer, end)
• Call duration
• Call status (e.g. completed, failed, no answer)
• Call cost and billing metadata

We also automatically collect:

• Device and browser information
• IP address
• Log and diagnostic data
• Feature usage metrics

1.4. Support & Communication

If you contact support, we may process:

• Your email address
• The content of your support request

2. How We Use Your Information

We use personal data to:

• Provide and operate the YuhuCall service
• Initiate and manage phone calls
• Calculate call costs and deduct wallet balances
• Process payments and credit top-ups
• Prevent fraud and abuse
• Monitor system stability and diagnose errors
• Improve product performance and user experience
• Send transactional messages (e.g. receipts, security notices)

3. Sharing Your Information

We do not sell personal data.

We share limited data with trusted third-party service providers strictly necessary to operate YuhuCall, including:

• Telephony providers (e.g. Twilio) – call routing and pricing
• Payment processors (e.g. Lemon Squeezy, Stripe)
• Hosting and infrastructure providers (e.g. Vercel, Supabase)
• Monitoring and error tracking tools (e.g. Sentry)

Each provider receives only the minimum data required to perform its function.

4. Data Storage & Security

We apply industry-standard security measures, including:

• Encryption in transit (HTTPS/TLS)
• Secure password hashing
• Access-controlled infrastructure
• Separation of billing and application data

While no system can guarantee absolute security, we take reasonable and appropriate measures to protect your data.

5. Cookies & Tracking Technologies

YuhuCall uses cookies and similar technologies to:

• Maintain authentication sessions
• Store user preferences
• Analyze product usage and performance

You can disable cookies in your browser settings, but parts of the service may not function correctly.

6. Data Retention

We retain personal data only as long as necessary to:

• Provide the service
• Maintain accurate billing and call records
• Comply with legal and regulatory requirements

You may request account deletion at any time.

7. International Data Transfers

Your data may be processed in countries outside your country of residence, including the European Union and the United States. Where required, we rely on appropriate legal safeguards such as Standard Contractual Clauses (SCCs).

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Request data portability
• Withdraw consent
• Object to certain processing activities

To exercise your rights, contact us at: team@yuhucall.com

9. Children's Privacy

YuhuCall is not intended for use by individuals under the age of 18 (or the minimum legal age in your jurisdiction). We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date will reflect the most recent changes. Material changes will be communicated via email or within the application.

11. Contact Us

If you have questions about this Privacy Policy or how we handle personal data, please contact:

YuhuCall

Email: team@yuhucall.com